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Yes, you can seamlessly transfer your existing toll-free number to 800.COM.How To Switch:
TOLL-FREE NUMBER TRANSFER FORM
You can begin using your number following activation. Your number will be displayed on the order confirmation page and in the order receipt email. Activation may take up to 1-2 hours, however to expedite this process you can contact us at 1-800-800-4321.
Yes, you can change your plan at any time by contacting customer service.
Yes, you can add additional numbers to your 800.com account at any time by simply logging in to your account and placing a new order.
You can login to your 800.com account using your email address and password that you signed up with, by clicking on >> My Account in the top-right corner of the home page.
If you’d like to change your password:
Please Note: Changing your email address will change the username you use for logging in to your account online.
All plans include every feature we offer >> View all features
All of our plans offer Unlimited Minutes!
You can route your number to any country worldwide to any phone. We include over 60 destinations at no additional charge. Some countries have additional termination rates depending on the country you are routing your calls to.
To access your voicemail messages from your online account:
To access your faxes from your online account:
You can also have your voicemail messages forwarded to your email. See "How do I setup email notifications for voicemail messages?" below.
You may also choose to attach the voice message to the notification email using the Attach Voice Message to Email checkbox.
Please Note: Standard text messaging rates may apply.
Your 800.com phone number must be setup to forward to an Auto-Attendant greeting. If enabled, you can check your voicemail messages by following the steps below:
Please Note: There is no fee when you choose an 844 or 855 prefix fax number. However, there is a one-time $30 activation fee for setting up a fax number that begins with the 800 prefix, and a one-time $20 activation fee when you choose an 888, 877, or 866 prefix.
A "vanity" number is a toll-free or local number that spells a person’s or company’s name, a word or an acronym. Yes, you can request a vanity number by contacting customer service. 800-800-4321. There is a one-time $30.00 activation fee for toll-free vanity numbers. Please be advised that toll-free numbers are subject to availability and the ordering and setup process for vanity numbers may take 3 to 5 days.
No contracts or commitments.
We currently accept American Express, Visa, MasterCard, and Discover credit/debit cards with a US or Canadian billing address. Additional payment methods are also being planned, so stay tuned!
f you choose an 855, 844 prefix, or a local number there is not an activation fee. However, there is a one-time $30 activation fee when you choose an 800 prefix and a one-time $20 activation fee when you choose an 888, 877, or 866 prefix.
You can route your number to any number worldwide.
In most cases, you will be able to view your call online within 5 minutes of completing your call.
No, your information will be kept strictly confidential. We take extra measures to protect your sensitive information by restricting access and we encrypt your sensitive personal data.
Our customer service hours of operations are from 9 AM to 11 PM (Eastern Time) Monday through Friday and 10 AM to 3 PM (Eastern Time) on Weekends / Holidays.
What really stuck out was the customer service representatives who answered all my questions and helped me find the best numbers available without any rush or sense of hurry.
Their professionalism was matched only by their friendliness and willingness to go beyond all expectations.
Follow-up phone calls were fast and confirmed with emails. No stone was left unturned for me and my business.
Adding a 1-800 number to our website has increased conversions of site visitors signing up and paid users!